Irvine Carpet & Flooring is rated 5.0 out of 5 stars, based on 81 reviews!
Very professional. I had been using another company for a long time and noticed a drop in quality so I called these guys and what a difference in service. A little pricey but as I learned it was more than worth it.
We were shopping around until we met Eric. It‘s the best flooring store we ever found. He is so nice and patient to reply all our questions and concerns. Most importantly, he really considered on our side to suggest the best choice for us, not just selling something to customers. Highly recommended!
We were shopping around until we met Eric. It‘s the best flooring store we ever found. He is so nice and patient to reply all our questions and concerns. Most importantly, he really considered on our side to suggest the best choice for us, not just selling something to customers. Highly recommended!
We had our carpet replaced with laminate wood in our new home and very pleased with the material, price and especially the service from Eric. It took me several months to decide on the color of the flooring and Eric was extremely patient and answered all my questions during the whole process. Him and his team made it very easy during the installation and my floors were completed ahead of schedule. Thanks again Eric!
I am very, very pleased with the carpet and installation we received from Irvine Carpet and Flooring. We had a small job that consisted of carpeting a stairway with 2 90 degree turns and 2nd floor hallway. My first pleasant surprise was the price - it was well below other prices we were quoted and for a better carpet. Delivery and installation was on time and the installers did exceptional work. However, I caused one problem that caused one area to not look exactly as I planned. Even though this was my fault, Sean had his crew make a change at no added charge. That is what I call customer srrvice.
We got a recommendation to visit Sean and his flooring store, it was one of the best recommendations we got.
After completing the installation of our new carpet on our stairs, he clearly proved he is a professional and expert in this business.
I too would highly recommend him to anyone.
Couldn't be happier with my carpet! Great quality and super affordable. They have a huge warehouse with so many options to choose from and they work with you on finding exactly what you want. I needed my home done in 1 day and they made it happen! I would definitely recommend!
Started working with Sean about three years ago. Since then have used him on my personal house, my folks house, and 3 rental homes. All carpets done very well. You can't beat the service or the price!
We were looking in to putting new hardwood and carpet in our rental property. We went to 3 different places before we ended over at Irvine Carpet and Flooring. Sean suggested that having all carpet instead of hardwood/carpet is better and at the end saved us more than $4k. He also suggested better quality carpet along with moisture barrier padding would last longer.
He came over twice to make sure the measurements were accurate. He accommodated our tight time schedule.
We ordered the carpet and had it installed within a week.
Sean and his team are professional, straightforward and honest. I will definitely going back to Sean at Irvine Carpet and Flooring for my future flooring needs!
Great work! Very satisfied customer. Was referred to Sean by an old friend and we are very happy with the results. Will definitely be referring them to our friends and family and will definitely use their services again in the future. Thanks again, Sean!
We just moved to Tustin and found this company on Yelp. My experience with Irvine Flooring was great. We went with Sean's recommendation and bought a carpet called Essence made by Phenix.
The installers showed up on time and were very friendly. We are very happy with the quality of the carpet. We asked for Stainmaster and were very pleased that he had the higher quality carpet we were looking for. I would definitely recommend this company if you're looking for flooring. He had a lot to offer in addition to carpet as well. We will be back to replace our vinyl flooring soon. Well done and thank you Irvine Carpet!
Hello out there!
Many Thanks to Irvine Carpet and Flooring for guiding me through all the possibilities of getting the Right carpet.
I thought it was just about color and texture, but Sean educated me on other important aspects of durability, and stain resistance, and.....cost.
He gave me a bunch of samples to take home.
Thank you Eric and Sean. We just had new flooring installed throughout our house. Eric came everyday to oversee his crew and make us the job was progressing well. The job was completed in 4 days as promised. We had an issue and Eric worked with us until it was fixed to our satisfaction. Eric was always available, quick to respond, and made sure we were satisfied with his company and work. Also their prices and quality were the best. We would definitely use them again and would highly recommend them to whoever is in need of carpet and flooring.
Great quality, communication, and great install.
Amazing service, reasonable prices, and very helpful in making the selections. They were always on time and threw in extra's. Great company and management.
Sean helped us with the measurements, coming out 2 times to make sure. He even recommended a lower cost option with similar quality. He was knowledgeable without being pushy. Lastly, we thought we had an issue due to the height of the padding and carpet vs the previous install relative to the baseboards. We came home to no issues, and his team even replaced carpet in a ds closet without this being in-scope initially. Highly recommend!
I was looking for a replacement rug for my sons bedroom and went based on the Yelp reviews. The employee tried really hard to help me find a match, but couldn't- but he did try. From what I was able to compare, prices were very reasonable and included installation. I will go back next time I need to carpet my house!
We absolutely love our carpet ... has been about 6 months since we replaced it and we are so happy. Probably the best thing was the attentive, straightforward, professional service from the owner/ owner's son Sean. He is absolutely not a salesman... he will give straight answers and honest service. The installation team was fast and professional , treated our home and furniture with respect , and were in and out quickly. Thanks Sean !
Super efficient and high quality. We initially looked at a big box store and it was such a process to schedule installation. They were not able to accommodate us until 2 months later, so we checked out Irvine Carpet because of the great reviews. We walked into the store and told Sean what we were looking for, and he directed us immediately to the product we needed. A week later we had gorgeous carpet installed and couldn't be happier with the result. Sean is straightforward, hardworking and trustworthy. He gets the job done and makes things happen as fast as possible. I would be surprised to see anything less than a 5-star review for this business. Glad to have found our go-to flooring company that we can recommend to friends and family.
Sean and his crew were amazing. I had a prior company come and measure. They never called me back. I called Sean and he was here the next day. He measured, gave me a quote and set up the job that same visit. His prices are very good. The baseboards were included with the cost of the flooring. His crew came as soon as the supplies were in and writhing a week, we had new wood and carpet throughout the house. The crew was very polite and cleaned up after every day's work. They even went so far as to put pads under all of the furniture so the new floor would be protected. Thank you Sean and all of you men. You did an AMAZING job!!! We are extremely happy with our new floors!
Karen, San Clemente
I cannot say more good things about Irvine Carpet and Flooring. I stopped in one night after work and spoke with Sean. He was extremely helpful and assisted me with picking out what i needed and offered advice of what i should get. When he came to measure he brought the two samples i was thinking about and a third option. I loved the third option and love the way the floor looks in my place.
I couldn't be more pleased with my decision of choosing Irvine Carpet & Flooring as soon as I came Angie greeted me and was very kind, helpful and honest I felt very welcomed. I went went with Mohawk smartstrand silk carpet and I'm so glad i did cause the carpet feels just like silk and looks amazing. Sean the contractor made sure he communicated clearly throughout the whole process and he was very knowledgeable and honest about everything. His workers were very professional, organized, on time very clean and very nice. The job was all done in one day. Irvine Carpet & Flooring is with out a doubt the best & I highly recommend them without reservation.
We went with the blue padding, double layered pet padding, Sean offered several alternatives but I'm super allergic so I went with something I thought might help. The carpet looks real good, I was impressed with their organization, moving furniture was not an issue with the furniture floor pads. The installers took the time to visualize the job and plan for the moving and installing. This process has forced my wife to look at her clothes and re-evaluate, which to me is worth the cost of the entire project. Sean has a very clean office loaded with samples. We made the right choice with this vendor. I obtained a quote for our commercial space as well.
Sean and his team did an amazing job!
We were in a rush to get the flooring of our new condo done before moving in and Sean was super responsive and accommodating with our tight deadline.
Everything is super straight forward with competitive pricing, I would highly recommend this company!
A big thanks to Mike and his fantastic service! I was so indecisive that I went to his store prob 5-10 times and each time I had a new idea on how I wanted my flooring to look like! I would drive anyone crazy but Mike was so patient! He showed me around all his selections, pointed out the pros and cons, encouraged me to compare prices at nearby stores, then he sat back and gave me free reins to decide, which took forever on my end. BEST OF ALL, he doesn't over sell you, in fact, he's honest to a fault and tried to discourage me from spending unnecessary money! You wont find ethical seller's like this often at all!
I love the results, he came on the day when his installers finished their work, to inspect their work and to make sure I was satisfied. He has a great selection of flooring and carpets and he can order whatever colors that he doesn't carry. Best price too!
In all, Mike is A very nice gentleman, family oriented with his son and adorable little grandson helping out in the store. I can't recommend this shop enough!
Very good pricing, the crew was very efficient and got the job done in less time then expected.
Plus Sean was very helpful, brought numerous samples over, even left some here a few days enabling me to get a good look at what I wanted.
My husband and I had the best experience by picking them to do our living/dining room laminate floors and all 3 bedrooms carpet. Since the first contact, Sean has been nothing but helpful and did his best to accommodate our needs and budget. They have a great selection of products and the installation was very well done and super fast! Highly recommend and definitely will use them when we renew our kitchen floors :)
First of all, Sean and his team did an amazing job on the laminate/wood floor installation in my home.
I was referred to Sean after he installed wood /laminate floors in my sister's home about one year ago. My sister had done her homework and found that Sean's service, competitive pricing and efficiency were the best in OC. I was very pleased with the installation at my sister's home, so when I was ready to install new flooring I knew exactly where to go.
I went into Sean's office with my wife, and looked around for about an hour. Sean allowed us to take home several samples so that we could see how they would look in our home - I really appreciated this offer because it allowed us to take the time to make the right decision. After a couple weeks I went by Sean's office, returned the samples, and signed the contract.
The installation took place on schedule and Sean's team completed the work in ONE day! They even returned a couple of days later, per my request, for some finishing touch ups, which I found out were not part of the scope of the job. This is above and beyond, and I truly appreciate it. I will most definitely return to Sean and recommend that others consider his company when shopping around for new flooring.
Our floors are finally done. Thanks to Sean and the rest of the team for a great job and hassle-free transaction!
Sean was incredibly efficient in getting the process streamlined. He was very honest and did not try to short change me in reasonable options with a competitive price. He took his time showing samples, price ranges, and options of color/quality/etc. He even assured that the entire place (both floors) would be carpeted in a single day! I look forward to writing a follow up response once the job is done.
We recently had most of our home re-carpeted. Although I dreaded the process, Sean made it easy and comfortable from the very start. He was knowledgeable and honest, and gave me several options with great choices in different price ranges.I contracted with him (no down payment!), he explained that it might take 7-10 business days for the carpet to arrive, but it was only a few days later. We set a date and the crew, led by Raphael, arrived on time. They were kind, respectful of the house and professional. What more can you ask? They completed the job in one day and Raphael cut several "area rugs" out of the carpet for me to use by the garage door entry and slider, with a few extra for later use. On the day of installation, my husband and i were sipping coffee in the back yard (nowhere to sit in the house as the crew was working everywhere) and Sean appeared. He wanted to check on the work being done, especially the corrective work on the floorboard "squeaks" upstairs (a 40 year old home). Who does that today? We were impressed to say the least! I highly recommend this family owned business. Do not hesitate to speak to Sean...you will be pleasantly surprised
Great service and prompt response. Very reasonable pricing. The installer came on time and did a fantastic job replacing the carpet on my stairs. Would def recommend this company!
I chose Irvine Carpet and Flooring based upon Yelp Reviews and a personal meeting with Sean. I needed to have new carpeting put into a 2000 square foot office. I inadvertently made it difficult for Sean by only allowing him one day when he would have preferred 2 days for removal and installation.His guys arrived on time, I bought them coffee and donuts to start and I also gave them some cash for lunch. They called me around 8:25pm to let me know that that they were almost done. I arrived at 08:40pm and they were finished at 08:50pm. The place looked great! They did a really good job. I will continue to use Sean and his company.The price was very good and the install was great! Thank you Sean!
This company was a pleasure to work with throughout the entire process! I would work with them again and I would recommend them to others!
This is only my second review and I'm only writing it because Sean and his company are great. I found them on Yelp and I now know why they have five stars. Sean came out to our house to take measurements of the area(s) that we wanted carpeted. Next, we met with him at his office where he helped us pick out our carpet and the memory padding. He was helpful and steered us away from carpets that weren't necessarily worth the extra cost.
The installation was easy to schedule and Sean even sent me a text to confirm the appointment. His installers were on time and worked throughout the day. They invited me to check out the progress a few times. I am absolutely satisfied with the install and the workers left my house clean.
Kudos to you gents! Job well done!
From the beginning until the very end, Sean and his guys delivered quality service! My husband did extensive research and requested multiple quotes on carpets and installers. Sean by far was one of the lowest quotes, had variety of carpets available, and was extremely responsive. He even referred us to a few tile installers and was patient with our timeline. Sean is very honest, professional, and easy to work with. The installers were fantastic as well. They showed up on time, was very efficient, and respectful of our furniture. There is nothing more that I can ask for. If you need carpet or any type of flooring installed, Irvine Carpet and Flooring is the way to go!
tl;dr: Great prices, great customer service, fast installation!
I recently purchased my carpet from them. I thought their prices were excellent, their service was prompt, they did what they said they would do, and the installation was very clean and thorough. I would highly recommend them.
My wife and I recently bought a house and decided to redo the carpets. After a yelp search for local vendors we decided to stop by Irvine Carpet and Flooring. Initially we spoke to Teresa then Sean, both were really corteous, kowledgeable and extremely helpful in assisting us at picking out a carpet that we liked. While I was at the store I became impressed with how many people stopped by who Sean knew by name. He clearly has a lot of happy repeat customers. So confidently we set an installation data and Sean was really easy to deal with either via phone or text messaging. Carpet installation was done on time, super fast, with great attention to detail, and they look and feel fantastic. We are extremely happy with how our carpets turned out. Finally I should say that Sean can also get you carpets and laminates that you may have seen at other vendors, and he will likely beat other prices substantially. Highly recommended!
Sean and the folks at Irvine Carpet and Flooring are great! Very responsive to phone calls and even text messages. Great pricing too. When I wanted to get laminate flooring done in my condo I shopped at a lot of places. And i ultimately choose this place because of their customer service. Sean really helped me when I was trying to decide on which flooring. He gave me his honest opinion and i was really happy with my choice. And the installers did a great job. Finished ahead of schedule. All around great experience.
Sean and his installers are exactly as Yelp-ers have described. Wow! I would not have expected to find this type of family business with excellent pricing and customer service in Irvine. There seems to be very few left...chased out by a world of Home Depot, Lowe's, and other big box retailers.
I am happy to find a family business that EARNS your business! I believe Sean said they have been in business for over 20 years.
Sean personally came out to estimate the carpet job and communicated very well throughout the project.
Pricing was very affordable and more importantly, the job turned out exactly as described.
Furthermore, his installers were well mannered and treated my wife with great respect.
Sean and his father have built a great flooring business. If anyone asks me for a flooring contractor, I will not hesitate to recommend Sean and Irvine Carpet.
After buying a new house a few months ago, we had about 90% of the flooring replaced by Sean and his team; the job consisted of carpet, laminate, and tile (we purchased the tile itself from someone else, as he doesn't carry tile). The results were great, and they finished on time, which was important as we were coordinating our move around this work.
We did have to pay for a separate company to do the demo of our stone floors. I think Sean would have done a standard tile or laminate demo, but the stone removal was pretty intense even for a demo group. He comes off a little rude over the phone sometimes, but he was fine in person and was very helpful in making recommendations that suited our situation. I highly recommend checking them out for flooring projects.
Given the massive number of positive reviews, I'll keep mine to the point.
Overall satisfaction is definitely a 5/5 and here is why:
- I've been open and upfront about getting quotes from other competitors and Sean has been completely okay with it.
- I had been constantly texting Sean about questions about flooring and his services for a good 1 month, and every single time he responded to my texts in a timely manner.
- Very professional, has a contract and scope of work written out for you to review and sign.
- Didn't rush to have me sign a contract, but was also professional and upfront that he couldn't commit to a project timeline until the contract was signed. But he only mentioned this once and never used it as a bargaining chip
- Priced fairly. Not the cheapest (but definitely not expensive), but you don't want to find someone cheap who may do a shoddy job or ditch halfway.
- Had a decent selection of options and provides honest suggestions and feedback from his workers
- Came to make measurements TWICE. And the first time he was measuring my floors in the dark without power (stupid SCE).
- Unlike other slackers and hagglers, he requests the payment AFTER everything is done. Talk about genuine trust and pride in their work.
- They had 2 people that finished pulling out my carpet, putting down laminate floors (~1300 square ft.), and baseboards all in 2 days. They came back for a third day because they forgot to caulk one tiny part... they probably drove 30 minutes to get to my place to do 5 minutes of work... that is real dedication and service.
- Lastly, they offered to do my storage room for free ON the day they started actual work. Sean's dad was looking around and opened my storage door and asked what I was going to do about that. I said I'll deal with it later and he just said "We can do it for free if you want". Wow. 11/10.
If you work with Sean, just be honest and upfront; he won't try to cheat you out. Just for comparison I'm having a terrible experience with another general contractor working on my kitchen at the moment who won't pick up my calls because he already got most of the money. I'm sincerely okay with paying money to people who do good work and make you feel like they are investing in your home as much as you are. I have had an excellent experience working with Sean on my flooring. You will be in GOOD hands.
It has been 10 months since we had our floors!! We noticed a few boards with small bubble and I was so busy I didn't Persue it. I called Sean this Monday, who still remembered us! He sent his crew in a few days to replace the planks! They really went above and beyond! My brother also got his floors done with Sean recently and they look amazing!
What a great business! Thank You!
They are the real deal !! Sean did a excellent job of helping me select the best grade of carpeting at a more than competitive price.Yes, I did compare prices at a number of carpet stores before I met Sean. You owe it to yourself, and your wallet, to see Sean before you make your final decision
I don't write reviews often, but for this store, I feel obligated to!
We compared Home Depot, lowe's, ICnF and another local store. ICnF is the best we found. Same or similar product at lowest price & free pad upgrade.
It's a store ran by father and son for 20 years. Sean was honest, professional and very patient answering our questions. I appreciate his advise and suggestions, which saved us lots of time. Given the budget, our very detailed needs, preferences, and the fact that we have a dog, Sean same up with a quote that satisfied everything! Quality nylon material, medium softness, short hair, easy to clean, stain free, long duration. I am sure that without his help we wouldn't be able to pick out the carpet so fast.
It's been 3 weeks now since the installation. I am happy everyday with the new carpet and will definitely recommend this store to my friends.
These guys are great. Their prices were very competitive, they were able to get my carpet in quickly, and the delivery and installation was very professional and courteous. I would recommend them to anyone and will use them again for future needs.
We just recently moved to our new house. We worked with Irvine Carpet and Flooring to install the wood-grain tile for downstairs and carpet for upstairs. Since they didn't carry the tile we wanted, they went out of their way to get the exact tile that we wanted. The installers were professional and did an excellent job. We are very pleased with the quality of the products and the work they did. We would definitely work with them again in the future. Highly recommended!
I landed Irvine Carpet and Flooring (ICF) after I checked with a handful contractors and I am extremely satisfied by ICF. First I had them install carpet upstairs. The pet friendly carpet provides not only the practical part but also brings calming atmosphere and super nice feeling every time I stepped on it. Sean explained the way they would install carpets and what kind of pads they would use. Boy, he was so right!
So I decided to go with Sean at ICF for my kitchen floor before I picked up my kitchen contractor. I chose laminate for the kitchen floor for many reasons and I am very happy with the results. Here are pros and cos about my projects:
- Sean is very helpful and knowledgeable to choose the products. He always thinks about his customer first.
- Sean is very honest and trustworthy. He accidentally gave me lower price verbally when I visited him. In other words, the quote wasn't official but he still honored the price even though I didn't ask for it.
- Sean is very flexible. Since I used him as my flooring contractor, I had to coordinate my project with my kitchen contractor and painter. For example, ICF demoed the floor first, kitchen remodel, paint walls, then ICF finished the floor. Sean never disappointed me. He was very clear about what he could and what he couldn't from the beginning.
- I don't think you can get better price elsewhere for what he does.
- I had to think very hard. The only thing was that they paint the baseboards before their installation. Well, Sean told me about it before they started so this wasn't a surprise. And again, Sean was right. It doesn't bother me at all. They look great!
I highly recommend ICF for your carpet and flooring solution.
There's really no reason to go anywhere else. Sean has a great selection of quality carpets, low prices, and a philosophy of no-nonsense straightforward pricing with no hidden fees or surprises. I went with a stylish, stainmaster nylon carpet that was very reasonably priced. But what really blew me away was the quality of the installation. It was flawless. Every edge, every seam tucked and tight. Irvine Carpet installed carpet for my rental property. I moved into a new construction house recently and had carpet installed by the builder. Looking at Irvine Carpet's workmanship, the carpet installation by my builder looked shoddy by comparison, and made me pissed. My rental property looks nicer than my own home!
Having just moved into our new home, we did very thorough research before selecting a carpet and installer. We wanted to make sure we were going with someone who wasn't over the top expensive, and who was willing to work with us on what we wanted.
I requested a quote from Sean and he responded next day via text and set up a walk-through a couple days later. Sean brought samples and was detailed about the costs and measurements, as well as very kind to offer us a deal on our two sets of stairs. He also invited us to check out more samples since he was unable to bring them all.
After meeting with Sean my partner and I researched other places, price checking and looking for a particular kind of carpet. We went to the actual business and checked out more samples, inquiring about quality of the carpet, longevity of certain styles and brands. Sean even let us take a sample home with us to see if the colour would go with the couch we wanted to purchase. He was very honest and knowledgeable about the brands, and understanding of our budgeting concerns and many carpeting questions.
We shopped around, visiting other carpet businesses, and once we found the carpet we wanted, it was a bit expensive for the installation so we sent Sean the information. He was able to get us a full quote, which was MUCH more reasonable than the other places we had checked and stated that he could definitely get the style and colour of carpet we wanted.
Sean then had us sign the contract and explained the process thoroughly, including the time frame from ordering to installation. Sean communicated very well with us and was very quick to responding to any questions we had. He even gave us updates on the order status of our carpet from the supplier, notifying us of any potential changes in installation date.
The install was very quick and efficient, and we had no issues whatsoever. Sean was in touch on the day of the install and even called to check on how everything turned out.
Overall, this was a very efficient, and professional experience. I would highly recommend working with Irvine Carpet and Flooring simply because they have reasonable prices for installation, they answer all your questions, and they did a fine job of installing our new carpet in our new home.
We met with Sean and had new carpet installed in our 4 bedrooms in our house this past month. He was very professional, showed up on time to the consultation and his crew did a terrific job during the the install. We would definitely hire him again in the future. Thank you for the great customer service!
I called here after getting 3 quotes because my friend recently used them and very happy. I talked to Sean and he was very helpful. He gave me his honest opinion and advice. I can't be happier! His installers are very professional too.
Very amazing carpet selection. This is a very well-known carpet shop in Irvine. Everybody I know wants to get carpet from this company. They did an amazing professional installation on my house. Would recommend them again. Very great memory foam padding underneath the carpet.
They finished my condo in one day.
If you are reading this, you're lucky to have found Irvine Carpet and Flooring. My husband and I found this store by reading the other reviews here on Yelp. After visiting several other flooring stores in Orange County, we were RELIEVED to meet Sean. Although we purchased high-quality flooring, he gave us the best price, by far. (We shopped around to compare prices.) Unlike other flooring businesses that nickel and dime you with costs (underlay, padding, the flooring, baseboards, and install), Sean's pricing INCLUDES this all. There are no hidden fees, no surprises, no "gotchas".
We called Sean to make an appointment with less than thirty minutes notice one Saturday morning and Sean dropped his plans to meet us. Total newbies to the home buying and remodeling process, my husband and I had a ton of questions to ask. We had been to several other stores before finding Irvine Caret and Flooring and no one took the time to explain the whole process--until we met Sean.
Sean was INCREDIBLE from the get-go. He showed us several products and encouraged us to take our time in making a selection. We went back and forth to the store in Irvine on several occasions and he was equally patient, helpful, and friendly each time. He actually encouraged us to buy a flooring product that was less expensive and gave us several good reasons to do so. (We were originally looking at purchasing an engineered hardwood, but he suggested a laminate because of the durability and price. We also purchased carpet for our upstairs.) He also somehow knew exactly what type of carpet I was looking for with little explanation, and found exactly what we wanted (amongst the hundreds of samples) after limited detail! Sean knows his stuff!
Sean also met us a few times outside of the store to deliver samples. This was super convenient for us and considerate of him. He even delivered the baseboards early upon our contractor's request...Who else would do that?! Sean's customer service is literally unparalleled!
Sean's installers came to our house on time and worked harder and faster than I have EVER seen! I literally have never seen people move so quickly with such attention to detail. Sean told us the install would take 3-4 days, but they finished in two! Our contractor and his crew even commented on how diligently and quickly they worked! The installers did a PHENOMENAL job. Every corner, every odd angle...literally, our floors are PERFECT.
We told Sean he needs to open up a full-service renovation business. He was the most dependable, friendly, and forthright contractor we dealt with during our remodel. He really cares that the customer is not only satisfied, but thrilled with the product and outcome.
Sean felt like a family member after our remodel was complete. Thank you Sean for making this process as flawless as possible. We will never forget you and hope that everyone has the opportunity to work with you! You are the BEST!
We had remodeled my house last year and the carpet installation was at the last. When we started this project, we were particularly looking for the patterned loop or cut-and-loop carpet that could last for many years. What we had decided was the Tuftex (Shaw) Madrigal line.
We had contacted several carpet companies in Orange County (from Anaheim, Orange, Irvine, and Laguna Hills to Mission Viejo). Most of the carpet distributors were only interested in selling the products and the service we received was just not good. Needless to say, the quotes we got from them are rather expensive. Finally, we went to Yelp for more flooring companies that had very good reviews and we found few and contacted them. Among them, Sean in Irvine Carpet was the one impressed us the most. Over the phone, he gave us his honest opinions on the carpet selections and he even quoted the price (based on the spec we gave him) over the phone. Certainly, his quote is competitive in pricing.
We then set an appointment with him to bring the sample carpets for review. He explained in details how to measure and calculate the final cost. We selected the color we wanted and that was it. It was very simple and fast, more importantly - no hidden charge. Since the carpet installation was the last job of my remodeling - right after our interior painting. Sean was very accommodating to our schedule and gave us a good time frame to order the carpet. However, it was unexpectedly that our remodeling schedule was delayed - for one whole month. Even with this delay, Sean helped us to negotiate with the carpet mill to hold the carpet without charging us penalty. We really appreciated his patience and help - he did not make us feel uncomfortable during the delay.
Finally, it was the day for his crews to come - they showed up on time and completed the work on time. They were very professional - they moved the furniture carefully and covered our newly installed wood stairs to avoid any dusts and scratches. After completion of the job, we could not see any carpet joining seams and the edges were well cut and installed perfectly - certainly absolutely no loose nails. The job is well done and the result is beautiful.
Irvine Carpet and Flooring demonstrates that you can still find a decent flooring company in OC. Sean and his company provide us with exceptional customer services and excellent quality of products and installations. We definitely recommend Irvine Carpet and Flooring to our friends.
I honestly don't know why anyone would try to find a product or service without using Yelp. Sean and Irvine Carpet are a prime example. I searched Yelp, found a couple of business and then I read the reviews & called Irvine Carpet. Sean came to the store I wanted to carpet, showed up on time and with the samples I asked for. After choosing the sample he told me it could take up to 2 weeks to get. 4 days later he called to say that he had the carpet. YEA! I told him that Wed. would be good for the install. His guys showed up, again on time, and in 4 hours he had the job done to perfection (I know because I watched them do it). As with the other excellent businesses that I have found on Yelp - Sean and Irvine Carpet's information will go into my files to be called for any additional carpeting needs that I may have in the future. I won't need to call anyone else and neither do you!
Irvine Carpet and Flooring is an A+ plus extra credit in our book. Neither my husband nor I were thrilled at the idea of ripping out the existing flooring of our brand new home, however we couldn't come to an agreement by the builders' cut-off date for flooring so we decided that we would just have to upgrade flooring after escrow closed.
We decided to go with Irvine Carpet and Flooring from all the great yelp reviews and the fact that Sean, who I assume is the owner or co-owner, is great to work with; he is honest, knowledgeable, reliable and friendly. We couldn't be happier that we did! The installation crew is amazing!!! They removed the existing flooring consisting of tile and carpet very cleanly; we were so relieved! Trust me, the idea of having your brand new home ripped open is stomach-turning but Irvine Capet and Flooring took the pain out of the process. Our new floors were installed quickly but at the same time with extreme detail and look fantastic!!
I am really impressed with this flooring business, I'm pretty sure we priced every flooring shop in Irvine! And this one came above and beyond in price, customer service, and installation!! Sean, is great to work with, he helped us with a very difficult decision in picking the right color and brand for laminate floors, the price he gave was extremely competitive and included complete installation with all the trim pieces included and the icing on the cake was the free base boards installed!
What can I say! I'm extremely satisfied, the installers came on schedule, they did a great job, they were more picky than I was with the details! They finished a day ahead of schedule! Thank you!
If I could give Sean and his team 10 stars, I would! They finished installing our carpet today, and I jumped onto yelp to write a glowing review because I think they really deserve the recognition. I'll start from the beginning...
My husband and I already live in our house, but really needed a carpet upgrade. We did our due diligence, and got quotes from about 5 different carpet installers. Irvine Carpet and Flooring had the best quote by far - it was like half the price as the other guys. And his quote included the labor and install, as well as premium padding. He even said he would move our furniture free of charge.
When I called him to see if he was available to come over to measure our space to give us a more accurate estimate, he came that same day. Even though it was already towards the end of the workday, he was able to stop by.
We were originally debating between laminate and carpet, and I was leaning towards laminate... but Sean helped me weigh out the pros and cons. He mentioned that with two young kids, laminate on the upstairs and staircase may not be the best idea because he's seen a lot of broken arms by kids that fall on stairs. Carpet would cushion that fall. We love hosting playdates, and want kids to run around freely without fear of injury - so carpet it is! Sean would've probably made more money off us by just letting us go with laminate, but he really gave us an honest assessment of what might be best for our situation. We felt instantly at ease with him, and found him trustworthy, kind, and honest.
The next step after the initial estimate was to go to his store to check out the different types of carpet. We texted him and went on a Saturday. He was able to help us find one that fit our budget and aesthetic without pressuring us in any way. He was super patient while we hemmed and hawed over which carpet to go with. We signed a contract that day, and he ordered the carpet of our choice.
It took about 2 weeks for the carpet to arrive. He texted me to let me know when he ordered the carpet, when it was expected to arrive, and we worked out a good date for the actual carpet install.
The carpet installers were punctual, and got right to work. They were all very nice and professional, and did a stellar job. Sean came by too to check on their progress during the day. It took one whole day from 8:30 am to 5:30 pm. We couldn't be happier with the final result!
I will definitely refer friends to Irvine Carpet and Flooring in a heartbeat! Their customer service and professionalism is top notch.
Sean and his team did an exceptional job! He met a pretty tight deadline with time to spare. He cares about customer satisfaction and takes pride in his work. In fact, we had a pipe burst just a week after he finished the new floor. The water leaked under the floor and damaged the laminate in our brand new home! Sean saved the day. Although this was no fault of Sean's, he promptly helped us redo the floor and went above and beyond what was required. The fact that he wanted to get the job done right spoke volumes and is the reason why I would recommend him to anyone. He also did our carpet which came out very nice. We couldn't be happier!
I want to thank Sean and his dad Michael for working with me.
Sean is really down to earth and values customer service. He was on time for his appointment and gave me a honest measurement (the other flooring companies came up with interestingly inflated measurements...).
Sean gave me some really good advice about the different types of carpets and their cons/pros. I ended up getting Dreamweaver Tranquility because of the softness,thickness, color, and affordable price. We also considered going with laminate which Sean has a ton of samples of, but in the end we decided to go with tile downstairs. The tile work was done perfectly, all the tiles are perfectly level and laid straight.
Thank you Sean and Michael. I will definitely recommend your services to my friends and family and will love to do business with you again.
I just had new carpet installed and it's perfect. And it was so much easier than I thought it would be. I met Sean at the showroom, told him my budget and what color/style of carpet I was looking for, and he showed me exactly what I asked for. He explained the pros and cons of different carpet styles and materials, I asked a few more questions, and within ten minutes I had chosen the carpet I wanted, made an appointment for him to come measure my condo, and gotten a rough estimate of the cost. Two days later he arrived on time, measured everything in about three minutes, wrote up an estimate, told me exactly what to expect and when (had to order the carpet), and a few days later the installers were there, in and out, everything done perfectly. Sean and his crew were very knowledgeable and really easy to work with! Highly recommend.
Sean is as good as the reviews say, the reviews are certainly legit. Picking out carpet is sometimes difficult because there are so many choices, but Sean listened to what we were saying about we liked and didn't like then would run off and pull carpets to adjust to our liking. This makes it much easier to find just the right carpet. So after finding just the right carpet Sean ordered some sample pieces, and gave us all the time we needed to confirm our choice. Seriously Sean goes above and beyond in service. As for price, SEAN BEAT EVERYONE! Some by a little some by a lot. The second part of carpet is the Installers. Both of these men were very professional, did all their work with barely a word between themselves. Both installers of 20+ years experience new exactly what to do and just got down to it. There was no mark left anywhere in the house where some carpet could have hit something like the stair case hand rails, or the carpet stretcher would mark the base boards. But nothing was marked, Everything was very exceptional. Will definitely call on Sean again for carpet needs.
After reading all the comments on yelp, and contacting other flooring companies, I decided to go with Irvine Carpet and Flooring for my laminate flooring. Best price and it turned out great!
Ask for Sean! He's the best. We needed new carpet and flooring for our new home, and I called a dozen flooring places. Sean called us back first and met us at the showroom at our convenience. He gave us his honest opinion about different flooring options, offered free upgrades, and discounts. Picking out flooring was easy with him and the installation went very well and was completed on time. Couldn't have asked for a better experience!
We just had our new floor installed and it looks so beautiful!! Sean is great to work with and the crew is professional. Highly recommend anyone who needs new floor! The product is great and the price is competative.
My wife and I checked out numerous flooring companies / contractors before deciding on Irvine Carpet and Flooring. When we met with Sean he was not high pressure and is extremely knowledgable and listened to what we wanted . He made recommendations based on what we were looking for which was laminate and carpet. He quoted us one ALL INCLUSIVE price which NEVER changed during the install process how can you not like that and be impressed by that !! Sean's communication and customer service skills were only surpassed by the excellence/ workmanship of his demo / installation teams !! Sean kept us informed every step of the way and was very patient will all of our questions. My wife and I have been doing nothing but admiring our new flooring courtesy of Sean / Irvine Carpet and Flooring.
If you want the best in flooring for a fair price and great looking floors....LOOK NO FURTHER !!!
We will do ALL future flooring and referrals of friends and family to Sean and his crew ! I wish we could give them 10 stars ....5 doesn't seem like enough ! Thanks Sean !!!!!!
Just last month I googled carpet places. We needed a rush order and installed in a week. I found Irvine Carpet and met Sean. He was so helpful and willing to do what ever it takes to order the carpet on a Friday (from Georgia) and have it installed within 5 days. On top of the rush order it was a Labor day wknd. He totally pulled it off. Install was completed, successfully and perfect. Cleaned up was like he was never there. Differently will refer and use Irvine Carpet SEAN again!
Irvine Carpet and Flooring is awesome! Sean helped us pick out new carpet and floor boards. We had already bought some tiles for our bathrooms, but since we wanted to get the floorboard installed too, he offered to help us install the tile also, thanks! Sean was always available and always super responsive even in the evening and on weekends. Prices were solid and they were very quick with ordering and starting work. The installers did an excellent job and we're very happy with how everything turned out. Would definitely recommend coming here and will go back if I needed additional work done!
I selected Irvine Carpet and Flooring to replace all the carpeting in my home: living/dining room downstairs, and stairs, hall, bonus room, master bedroom and 3 other bedrooms, large walk-in linen closet, master closet and 3 smaller walk-in closets upstairs. Sean was incredibly helpful, quoted a very competitive price on quality carpeting and upgraded padding, worked with my schedule for installation. Installed new baseboards in all upstairs rooms in one day, and installed all carpeting the next. Very careful, efficient, professional installation, left my home clean and in good order with all furniture back in place. I highly recommend working with Sean for your flooring needs.
Best home installation experience EVER! They said they would be at my house between 830 and 930-they were early-and said they'd be done by 6-and they finished early! 4guys came ober, worked furiously, double checked their work, cleaned up after themselves, moved the furniture back and offered and helped me move back the small pieces i moved myself-an IMPECCABLE job. If only every home improvement experience could be like this. Sean was helpful, quick to respond to my requests, honest and to the point-no bs-got to love that. The store front isn't impressive, but lets be honest, who cares. If the final product is good, and it is, and the experience exceeds your expectations, you've got a winner...and this is a winner! Thanks!
I recently met Sean at Irvine Carpet and Flooring after seeing the great reviews here on Yelp, to replace all of the flooring in my new home. Prior to coming here, I went to at least a dozen different flooring contractors and left either dissatisfied at the service or the pricing. I called the number listed here on Yelp when the store was not open, but Sean picked up and immediately offered to drive over even though he was quite far away. He then met with me for over an hour. Service? CHECK
When we started looking over the many products (IC&F has all of the major brands as well as the less major brands if you are looking to save) I noticed something that I didn't see at any of the other locations. Every single item's price was with installation included. I think I asked Sean about three times just to make sure I was hearing right, because at every other place, we were always quoted the material's cost and then came the nickel and diming with removal fees, installation fees, dampening pad fees, extra fees depending on the scale of the work, etc. etc.
At IC&F, the price you see per square feet on each product is what you're going to pay to have the thing installed. This made everything so much less stressful as you didn't have to worry about the cost quickly skyrocketing due to all the hidden extra fees. Price? CHECK
After I selected both the carpet, tile, and laminate flooring that I wanted, Sean scheduled with us quickly to have it all installed. The prices are EXTREMELY reasonable and the work is very, very high quality. I love the new laminate I have downstairs, the plush carpet that Sean recommended for my stairs and upstairs, as well as the Italian made tiles in my kitchen.
Even if you know nothing at all about flooring, Sean will walk you through the entire process and explain to you all the pros and cons of each type and material of tile, carpet and wood flooring. The guy knows his stuff and it shows. He's not afraid to tell you about the deficiency of a certain product and oftentimes suggested a cheaper material for my purposes instead of just suggesting the most expensive product. After everything was done, I was so relieved I found IC&F and will be going back to Sean again to update my window treatments.
If you are looking to upgrade your flooring, don't hesitate to contact Sean and IC&F.
We hired Irvine Carpet and Flooring to install carpet in home we just purchased. We looked at several places before choosing Irvine Carpet, and it was a no brainier. They have great customer service and their prices were the best we found, while still providing a quality product.
We worked with Sean and he was incredible! We had a very short and specific timeline. (Needed carpet ordered and installed within 2 weeks). Not only was Sean able to meet this deadline, but he was able to complete it earlier than expected! Sean answered all of my messages in a timely manner and was very professional. In addition, the installers he sent to our home to install the carpet were very friendly and were able to complete the job quickly.
I would highly recommend hiring Irvine Carpet and Flooring for all your flooring needs! We will certainly use them again in the future.
We just had carpet installed by Irvine Carpet and Flooring today. We worked with Sean who was very professional, organized and good at timely communication. I was especially impressed with how reasonable their prices were compared to other places I looked in Irvine. We went with a berber carpet that was on promotion and it looks fantastic and is super soft. The installers did a great job and were very courteous and fast. Their store is open by appointment only, but we called and Sean met us at the store within 10 minutes. I definitely suggest you request a quote. I will recommend to any friends in the market for new flooring.
We hired Irvine Carpet and Flooring to do a home remodeling project that includes carpeting, hardwood floors, tiles, and blinds. The staff was very professional, and the workers did great job with the installation. They even talked us out of replacing our counter-tops as it is still in good condition. With such a honest business practice, I would absolutely recommend them to anyone.
We are new to the area and used yelp to help us pick someone to work with. Sean was great to work with. He was always prepared, always on time, and was able to help me pick tile and carpet. His installers were prompt, polite and did a great job. It was easy, no stress, and Sean is reliable. I would use his services again and would recommend him.
We had a little project in our living room and after calling/visiting a dozen places from OC to LA, we decided to give the job to Mike, the owner at Irvine Carpet and Flooring. Lisa, Mike's wife handles the paperwork and pricing. They are both very friendly, provide great customer service, were very honest and patient when showing us all the carpet samples. We found the exact carpet at Costco's at a much higher price! They just opened up another showroom next to their old one.
Honest: Instead of trying to make some money off of us, Mike actually dissuaded us to remodel the guest bathroom.
Flexible and accommodating: We have changed our schedule twice and the carpet color once.
Responsive: They will return your call within the day if they are not in the office.
They also do kitchen remodeling. Lastly, don't be afraid to bargain!
We just bought our house and I found this store from a chinese yellow page. Usually the price would be more competitive so we decide to go there to take a look. It's better to call first before you go as when we arrived, the store is closed, we called and Mike came to the store in 15 minutes.
I second first review, Mike is very honest and friendly, he took us to see the sample countertop he did for his client on the same day and went to our house to size the square footage needed for the carpet. Different from many sales people I met, he is very reasonable and really consider your need from your shoes, he does not recommend you high price, fancy material to make more money but recommend what he thinks it is cost efficent for your need. He also provided us contact information for good handyman he knows. We got more than we look for.
We met Lisa the other day when we went there to decide the carpet type we want to choose. She looks elegant and helped call the carpet company to get time line for us.
Our carpet is not in stock so we need to wait a few weeks to get it installed, I will come back to add review and comments after the carpet is installed.
Mike is a very honest and pleasant guy to deal with. I have used him to upgrade two houses and was very satisfied overall with the experience. His prices are competitive for carpet and flooring but his granite and quartz countertop prices are unbeatable. You can feel comfortable shopping around because he won't try to steer you towards something expensive, I've actually had him try to convince me to use something cheaper than what I selected, now that's honesty. I have referred friends here and will continue to do so.
This was the 2nd place we went to get a quote for our stairs.
Lisa was great and gave us a great deal on some leftover carpet! (The price was 1/2 of what another establishment quoted us). They gave us a great deal and the installation was quick and precise. The installation crew was very polite and did an excellent job.
I would give them 5 stars but there were some scheduling issues (they called and cancelled the first initial date/time and had to reschedule) and there was some mix up with the exact time of the install on the morning of.
Overall, Lisa and Mike are great and I will definitely go to them again for my flooring needs!
We just finished upgrading our condo. Mike' team helped us on the painting and flooring. We are very satisfied with all the works he did. If you are looking for a contractor who is honest, reliable, asking for a reasonable price but doing a good job, we highly recommend Mike.
I have been in commercial real estate industry in the past 14 years. When it comes to carpet and flooring installation, Irvine Carpet & Flooring is the best I've ever come across both with my personal home and my client's commercial properties.
I called Sean for a house I purchased about 2 years ago through a client referral.
The variety of selections they offer and reasonable pricing made the entire experience both satisfied and pleasant.
The workers were very detail and polite, their workmanship and speed in finishing the work, in additions to the clean up process made it seamless. It was probably the most professional work I've ever come across from any companies I've worked with.
I was really impressed, so then I started to referred Irvine Carpet to my other clients who own apartment buildings and office properties. Total of 4 commercial properties owners. And every single one of them gave Irvine Carpet a big thumbs up!
Great job Sean and rest of his crew, now they are my ONLY go to guy for any carpet and flooring work. And they will go to distance for you as well not only within OC. My clients in the San Gabriel Valley areas are now calling them and referring them more business. Thank you so much for your work and what a great job well done!
Your loyal customer,
Vice President, Investment Properties
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